My name is Archana Somasegar, founder and CEO of MineMe. During my time as Head of New Customer Growth at Deliverr (acquired by Shopify), I worked day in and day out with companies who were truly passionate about delivering real value to their customers. However the overwhelming reality of an account manager's job meant that so many customers—real people with unique needs and preferences—were being overlooked. A majority of customers instead were bombarded with generic and often irrelevant content. This approach doesn't just miss the mark; it erodes brand loyalty and fills consumers' already crowded mind-space with the wrong messages at the wrong time.

I started MineMe to empower client-facing managers to deliver individualized, 1:1 service to EVERY customer - not just their biggest ones. By harnessing the power of AI, MineMe marries the most crucial pieces of a consumer’s history with public insights to predict what they need. But it doesn’t stop there. We use these insights to empower account managers, helping them craft the perfect message for each customer at just the right moment. 

For me, this isn’t ~just~ about making the life of client-service professionals easier. It’s about restoring human touch in a world that desperately needs it. At MineMe, we believe in delivering a truly tailored, white-glove experience. Our platform allows account managers to meet every customer where they are, making them feel seen, valued, and understood. This is the passion that drives me as a founder, and it's the heart of everything we do.